Newsletter

News

CORONA VIRUS UPDATE

30 October 2020

Dear Guests,

starting  November 2nd 2020 until probably December 1, 2020 we are only allowed to accommodate you if you stay overnight in Baden-Baden for business or other urgent reasons. Please understand that the reception will not be permanently occupied in November, but we are always available by phone and email. The cancellation conditions for December will remain very flexible. We will use the lockdown time to make the hotel and the rooms even more beautiful and cozy for you, because we remain positive and are looking forward to welcome you again in December! Thank you for your bookings and your patience in these uncertain times!

31 August 2020

  • Check in: PLEASE INFORM US ABOUT YOUR APPROXIMATE ARRIVAL TIME. Although we can guarantee the rooms and the parking card availability only from 1 p.m. on, you are welcome to come to us sooner. We will check you in and if possible hand over the parking card and key. We will store the luggage for you and bring it to the room as soon as it becomes available.
    If you are arriving after 8 p.m., we would kindly ask you to contact us in advance so that we may organize a late check-in.
  • Breakfast: Due to Corona guidelines, we have reinvented our breakfast. Upon arrival you will recieve a breakfast menu with items to choose from. Attached please find a sample menu to browse in advance. If you prefer vegetarian, vegan, lactose-free food - please contact our service personnel in advance. Our kitchen staff prepares all foods fresh and tailored to your wishes and serves your breakfast to your table or your room. Our extensive breakfast costs 6 € per person and night (unless your booking already includes this). For all allergies we will try to provide appropriate replacement for you, but please let us know early enough.
  • Restaurants:  We can recommend following restaurants:

-M10 German kitchen (closed Monday)

-Weinstube Baldreit German kitchen (closed Sunday and Monday)

-Le Bistro International kitchen (open daily)

-Stahlbad International kitchen (open daily)

-Einhorn International kitchen (closed Monday)

Please note, that due to the Corona guidelines the reservation should be made if possible at least a few days before.

  • Thermal Baths: Are located just steps away. No reservation needed for basic entrance. Caracalla is open, as of now no reservation is needed. For Caracalla thermal bath we offer rental towels at the reception desk (1,- Euro per towel). Friedrichsbath is closed. For all updated information please visit: http://www.carasana.de
  • Museums and Casino: open. We do suggest buying Frieder Burda Tickets online in advance.
  • Hygiene: please remember to wear masks in the hotel lobby and keep distance to other guests.
  • ARRIVAL FROM A RISK AREA: The health and protection of our guests is our top priority. Therefore, please remember to bring a current, negative COVID-19 test result if you are arriving from a "RISK AREA" , otherwise we cannot provide accomodation to you.  Please note that you must keep the medical certificate for at least 14 days after entry.

Our entire team is here to advise and help you organize your stay.  For all personalized requests, we're listening! Feel free to This email address is being protected from spambots. You need JavaScript enabled to view it. We will be more than happy to assist you.

We are looking forward to welcome you at the Rathausglöckel.

May 7, 2020

after many long weeks of #stayingathome, the long-awaited time of the #AFTERCORONA arrived! All of us have learned to appreciate our family, our friends, work, nature and of course the freedom to spontaneously leave the house.

In Baden-Baden the situation is already good and there are almost no new infections and life goes one step further every day toward normality.

Therefore, we are looking forward to welcoming you again starting May 29th, 2020 (only guests living in Germany)! We have introduced lots of anti-Covid-19 measures that will protect you and our employees. So that a carefree vacation is possible this year despite the Corona!

Some things will not be possible this year - but many still are despite Covid-19 and you will certainly consciously appreciate and love your vacation even more.

Your health is always our top priority. We will therefore not only implement all hygiene guidelines, but also supplement them with further measures.

We look forward to welcoming you back soon!

March 3, 2020

Dear guests,

to reduce the spread of coronavirus, the government in Germany has issued an ordinance to close all accommodation establishments for private holiday guests. Currently accommodation offers for tourist purposes are not permitted until further notice. Please do not hesitate to contact us per phone +497221-90610 or email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions or need further help.

A good plan is what connects dreams with reality - now is the time to stay safe at home and plan your future vacation through Germany! We are looking forward to welcome you again soon!

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